Frequently Asked Questions

Shipping & Delivery

How long does shipping take?
Orders are typically processed within 1-3 business days. Delivery times vary depending on your location and shipping method selected at checkout.

Do you offer international shipping?
Yes, we ship worldwide! Additional customs fees or taxes may apply depending on your country’s regulations.

Can I track my order?
Yes, once your order is shipped, you’ll receive a tracking number via email to monitor your delivery.

Returns & Exchanges

What’s your return policy?
We accept returns within 30 days of delivery for unused and unworn items in their original packaging. Please note that certain items may be final sale.

How do I initiate a return or exchange?
Visit our Returns Center at exquisiteswomens.com to start the process. Exchanges are subject to availability.

When will I receive my refund?
Refunds are processed within 5-7 business days after we receive your returned item. The timing may vary depending on your payment method.

Product Care

How should I care for my items?
Each product comes with specific care instructions. We recommend following them to maintain quality and longevity.

Do you offer repairs?
Currently, we do not offer repair services. For damaged items, please refer to our return policy.

Orders & Payments

What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options.

Can I modify or cancel my order?
If your order hasn’t been shipped, you may request a cancellation. Contact our support team for assistance.

Is my payment information secure?
Yes, we use encrypted payment processing to ensure your data is protected.

General Questions

Where are your products made?
Our collections are crafted with high-quality materials and ethical production practices.

Do you offer gift wrapping?
Yes! Select the gift wrap option at checkout for a beautifully packaged surprise.

How can I contact customer service?
For any further questions, visit our Help Center at exquisiteswomens.com.